At 789g, betting should always be a form of entertainment — like cheering for your team in the Brasileirão or playing a round of live roulette for fun. Here you'll find real tools, clear information, and Portuguese-language support to help you stay in control and bet in a healthy way.
At 789g, responsible gambling isn't a slogan — it's a commitment. Create your account safely
Responsible gambling means betting consciously, within your own financial and emotional limits, treating it always as entertainment — and never as a strategy to make money or escape everyday problems. At 789g, we believe this awareness needs to be fostered by both the platform and the player.
The 789g exists to offer high-quality entertainment to Brazilian bettors — whether you're following the Brasileirão with a live bet, playing roulette with a real dealer, or trying out the best slots on the market. But that entertainment only has real value when it happens in a healthy context, where you remain in full control of your decisions, your time, and your money.
Responsible gambling is not a limitation — it's what allows you to enjoy betting for years without regret. It's the difference between sustainable entertainment and a situation that can spiral out of control. And at 789g, we give you all the tools you need to keep that line clear.
Betting involves the risk of loss. No strategy guarantees consistent winnings. If you feel you are betting more than you should, use our control tools or contact support now — no judgment.
One of the most important principles of responsible gambling is understanding the real role that betting should play in your life. At 789g is an entertainment platform, like a cinema or a live music show. You pay for the enjoyment of the experience — the difference is that, with betting, there can be a financial return, but it is never guaranteed.
Before placing a bet, set a budget that fits within your monthly leisure spending — just as you would set aside money for going out with friends or subscribing to a streaming service. That is the amount you can afford to lose without any real impact on your finances. Depositing at 789g via Pix is fast, but that doesn't mean you should deposit without thinking it through. Take a moment to decide how much makes sense to spend on entertainment before you open the app.
Another key point: never try to chase losses with bigger bets. This is one of the most common behaviors that turns entertainment into a problem. If you've lost the amount you set aside for betting in that session, it's time to stop — not to try to turn things around. The next Brasileirão round is always just around the corner, bringing new chances to enjoy the game in a healthy way at 789g.
Golden rule: never bet money you need for bills, food, rent, or any other basic necessity. Betting should only ever be done with money set aside for leisure.
The 789g offers a complete set of control tools that any user can access at any time through their account settings or via the Portuguese-language support chat. These tools are functional, free, and handled seriously — they are not decorative pages added just to meet regulatory requirements.
To activate any of these tools, go to account settings on 789g or contact our support team via live chat in Portuguese — available 24 hours a day, every day of the week, including public holidays.
Recognizing when betting is starting to get out of hand is essential — and often that awareness doesn't come right away. The 789g believes that honest information is an essential part of responsible gambling. Watch out for these signs:
If you identified with one or more of these points, that doesn't mean weakness — it means it's time to seek support. The 789g is here to help, without judgment. Activate our control tools or reach out to the support resources listed in Section 5 of this guide.
If you or someone close to you is struggling with gambling, there are serious, free resources available in Brazil. Reaching out for help is the bravest and most important step you can take:
Asking for help does not cancel your winnings or expose your account. It is a confidential and respectful process. The 789g team handles every responsible gaming request with the same seriousness as a financial transaction.
The 789g is a platform exclusively for users aged 18 and over. No exceptions. We verify CPF and date of birth on every registration, and any account identified as belonging to a minor is closed immediately, with all deposited funds returned directly.
If you are a parent or guardian of teenagers at home, we recommend the following steps to prevent minors from accessing online betting platforms:
If you suspect a minor has accessed or created an account at 789g, please contact our support team immediately via the Portuguese-language chat. We treat this type of situation with the highest priority and urgency.
The 789g understands that responsible gambling is not solely the user's responsibility — it is shared with the platform. That's why we take active measures that go beyond simply making control tools available:
The 789g does not profit from bettors in distress — it profits from a user base that plays with enjoyment, sustainably, over time. That is why responsible gaming is not a marketing policy. It is a structural part of how we operate.
Available now in your account settings — use them whenever you need
Set the maximum amount you can deposit per day, week, or month. The system automatically blocks any deposit that exceeds the limit you've defined.
Control how long you spend on the platform per session. When your set time is reached, the session ends automatically.
Access a full report of all your bets, deposits, withdrawals, and net result by period — so you have a clear picture of the real numbers.
Suspend access to your account for a set period — 24h, 7 days, 30 days, or up to 6 months. During the break, login and deposits are blocked.
Permanently close your access to 789g. The account is locked for a minimum of 5 years. Your balance is returned via Pix after identity verification.
Choose which notifications you receive from 789g. You can pause all promotional, bonus, and offer communications with a single click in your settings.
Recognizing these patterns is the first step — no judgment, just information
You notice you've been depositing more than you planned on a regular basis, or using money set aside for bills and basic needs to place bets.
After a loss, you feel a strong urge to bet more to try to win it back — and the cycle repeats with higher and higher amounts.
You find yourself hiding from family or close friends how often you bet and how much you deposit on 789g or other platforms.
You feel anxious, irritable, or restless when you can't bet, or you use betting as a way to cope with stress and emotional difficulties.
You find yourself thinking about bets, results, and next wagers even at work, during meals, or in family moments — struggling to focus on anything else.
Betting is no longer fun the way it used to be, but you keep going — driven by compulsion or the hope of recovering past losses.
A simple process — no red tape, no unnecessary questions
Access 789g on your phone or computer and open the live chat with our support team in Portuguese — available 24 hours a day, every day of the week, including public holidays.
Let the agent know you want to request permanent self-exclusion or a temporary break. State the period you want for a break. For permanent self-exclusion, simply confirm your request — no reason required.
For your security, we may verify some account details before processing the request — this ensures that no one can request the closure of your account except you.
Self-exclusion takes effect within 24 hours of a confirmed request. You will receive an email confirmation. During that window, the security team also applies additional restrictions as an extra layer of protection.
If there is an available balance in your account, we process the withdrawal via Pix to the key registered under your CPF after the security checks are completed. Any unconverted bonus balance is cancelled in accordance with 789g's Terms and Conditions.
It's not just compliance — it's built into the way we designed the platform
The 789g is built for the long run. A user who bets responsibly, within their limits, will enjoy the platform for years. It makes no sense for us to encourage behavior that harms the people using our service.
Deposit limit, break, self-exclusion — at 789g these tools are fully functional and handled with the utmost seriousness. A reduced limit takes effect immediately. A self-exclusion cannot be reversed by an impulsive email sent later that same day.
All 789g support agents 789g receive specific training on responsible gambling. When you reach out with a concern related to gambling behavior, our team knows exactly how to help.
Our systems monitor betting patterns in real time. Sudden changes — such as a sharp increase in bet amounts or session frequency — trigger internal alerts and may activate our proactive user support protocol.
The 789g does not send promotional communications to users who have activated responsible gambling tools or shown signs of risk. We believe responsible advertising is part of our commitment to users.
This page, the support resources, the control tools — all of it is available without red tape and without you having to justify anything. At 789g, asking for help is treated with the same respect as any other action on the platform.
Free, confidential, and accessible services for anyone who needs help
Centro de Valorização da Vida. Free, confidential support available 24 hours a day for emotional crises — including problem gambling. Call 188 from any phone.
Support groups with in-person and online meetings across Brazil. A recovery program for those struggling with gambling problems. Completely free and confidential.
CAPS centers within the SUS network offer free psychological support for behavioral addiction in hundreds of cities across Brazil. Access them through your local CRAS.
Our Portuguese-speaking team is available 24/7 via live chat to activate control tools, process self-exclusion, and guide you through next steps — no judgment.
Common questions from our users about 789g's tools and responsible gaming practices
Create your account, set your limits from the start, and enjoy the Brasileirão, Copa do Brasil, slots, and live roulette with the peace of mind that comes from betting within your own boundaries. Bonus of up to R$ 1,000.00 on your first Pix deposit.
For players 18 and over only. Gamble responsibly. Betting involves the risk of loss.